Advanced Desktop Video Teleconferencing….The most advanced communications systems for business desktop video teleconferencing (DVTC). See, talk & exchange instant text, one to one, or in small or large groups.  Share documents and applications!

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Repair / Exchange Policy

The customer must have obtained a RETURN AUTHORIZATION from www.vidnet.org.  RETURN AUTHORIZATION may be obtained by sending an email to return@vidnet.org or call 703-409-3559.  RETURNS OF PRODUCTS WITHOUT A RETURN AUTHORIZATION WILL NOT BE ACCEPTED.  See additional details below.

 

Installation

Installation and set-up is available.  Call 703-409-3559, or email info@vidnet.org for details and to schedule your installation appointment.

 

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ORDERS

For phone orders, call 703-409-3559.  If you prefer, you may fax your credit card order to VIDNET.ORG.  Click here to go the fax order page..  Just print the page and fax to 703-444-0473, OR mail the form with your check to Financial Services, Inc., 21724 Pinewood Ct., Sterling, VA  20164.

 

CREDIT CARDS and CHECKS

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Credit cards accepted include Visa, MasterCard, American Express, Diners Club, and Discover.  We reserve the right to change or modify the types of and number of credit cards and transactions we accept at any time.  All credit card information entered on our site is safe and secure using the latest encryption technology.   We have been approved by Visa, MasterCard, American Express, Diners Club, and Discover Card for safe and secure on-line purchases.  For other purchases by check and credit card, download or just print the Fax Order Form, and mail it, with your check, if applicable, to Financial Services, Inc., 21724 Pinewood Ct., Sterling, VA  20164.

 


SHIPPING

General Shipping Policy

For your credit card safety and security, products are shipped generally within 5 days of order date after verification of credit card information.  Most products will ship the day you order and be delivered to a USA address within 5 days total.  Multiple products ordered may be shipped separately.

 

Standard Shipping to USA Address

Standard shipping is by UPS ground or US Postal Service.  Rates depend on the size, weights, insurance, and handling costs of the products ordered..

 

 

International Orders

We cannot ship products purchased on this website outside of the United States.  For international orders, send an email to info@vidnet.org for particulars.  Please include your complete address and phone number.

 

Shipping Status

You may inquire anytime on the shipping status of your product by sending an email to ship@vidnet.org.  Should your product(s) be unexpectedly delayed, you will be notified.

 

Return / Exchange Policy

The customer must have obtained a RETURN AUTHORIZATION from www.vidnet.org.  RETURN AUTHORIZATION may be obtained by sending an email to return@vidnet.org or call 703-409-3559.  RETURNS OF PRODUCTS WITHOUT A RETURN AUTHORIZATION WILL NOT BE ACCEPTED.

 

DAMAGED / DEFECTIVE PRODUCTS:  Claims for products damaged during shipping must be made with the shipper - DO NOT ACCEPT DAMAGED CARTONS FROM ANY SHIPPER.   Exchanges for defective products will be cheerfully made within 30 days of shipping date when the product is returned in the ORIGINAL SHIPPING CARTON AND PACKAGING, where the customer has obtained a RETURN AUTHORIZATION from www.vidnet.org.  RETURN AUTHORIZATION may be obtained by sending an email to return@vidnet.org.  RETURNS OF PRODUCTS WITHOUT A RETURN AUTHORIZATION WILL NOT BE ACCEPTED.  DOCUMENTATION OF CUSTOMER'S REASONABLE ATTEMPTS TO RESOLVE DEFECT OR EXCHANGE PRODUCT WITH THE ORIGINAL EQUIPMENT / SOFTWARE MANUFACTURER MUST BE PROVIDED. 

 

If your product fails to ship for any reason, if you have been charged, your money will be refunded.  Refunds are made by way of a credit to the same credit card used to make your purchase.  Should the shipping of your product(s) be unexpectedly delayed, you will be promptly.

 

 

 

www.vidnet.org

Division of Financial Services, Inc.

Communications  --  Corporate Training  --  Distance Learning  --  Telecommuting – Custom Computer Systems

Copyright 2001- 2002 Financial Services, Inc.

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